Customers FAQs


What is Your Farm Foods?

Your Farm Foods is family owned business that started in Chandler, Arizona. We are committed to providing you with locally grown food.

Your Farm Foods connects you directly to local food through events and an online local food marketplace.

Our events educate, inspire, and lead people directly to nutritious and healthy food sources.

Our online local food marketplace offers you a variety of foods from a collaboration of local farmers, ranchers, and food makers. You can order your food online, then we will picks it up from each farmer, rancher, and/or food maker, and delivers it right to your door.

 

How to buy food on Your Farm Foods?

1. Go to yourfarmfoods.com.

2. Add food to your cart.

3. When done. Click on your cart and checkout using your preferred method.

4. Relax.

 

Your Farm Foods will reach out to you with order status and delivery details after your payment confirmation has been made. Most orders are delivered within 24 hours after placing the order.

Specialty items such as wheat grass, raw milk, and large beef boxes are made per order and may need more time.

 

What is the shipping policy?

Your Farm Foods will schedule, pick up, and deliver your products to directly to you from all of the local food growers and makers.

Our products are harvested or made per order to provide you with the freshest ingredients possible. Your food will be delivered within 7 days of placing your order.

We will contact you as soon as your order is scheduled for harvesting. 

We currently deliver in and around Phoenix, Arizona. If you would like our services in your area, please contact support@yourfarmfoods.com.

We look forward to delivering to you!

 

What is the cost of delivery?

$10 Flat Rate Fee

 

Do you deliver to my area?

To check if we deliver to your area, go to our shopping page, type in your zip code and see if your zip code is available for the products you are interested in ordering.

If your zip code is not available, please email us at 

marketplace@yourfarmfoods.com with your zip code and items you are interested in ordering. We will try our best to open up your area for delivery.

 

What is the order Process?

After an order is placed, a Your Farm Foods team member will begin working on scheduling pick up from the farmers, rancher, and food makers right away. We will then contact as soon as we know the delivery day for your food.

The day of the delivery we will message you with a shorter estimated time frame of delivery. Then we will deliver the food directly to the address you provide.

Please add any special instructions to your order such as gate codes to the order during the time of check out.

 

How long does it take for an order to be delivered?

The order delivery date depends on when the farmer or seller will harvest or make your food fresh. Most items take 2-7 days to be delivered. We pick up the food from the farmer or seller and deliver it right to you.

 

Do I have to be home when the order is delivered?

It is best for someone to be home when the order is delivered. However, if you will be out for a short while, you are welcome to leave a cooler by the front door and we will place your food in the cooler with reusable ice containers.

Please note, if you are utilizing a cooler, we will try our best to provide the food with the best possible storing methods. However,  we cannot guarantee the quality of the food when utilizing a cooler.

 

Please contact us at support@yourfarmfoods.com with any other questions you may have.

Thank you very much for your interest in supporting locally grown and made foods!

We look forward to delivering to you!!